User's Manual

SoleVibe International – User’s Manual

1. Browsing Products 🔍

  • Homepage Navigation: Use the menu to explore New Arrivals, Sneakers, Sandals, Best Sellers.

  • Filters: Narrow results by size, color, style, price.

  • Product Pages: Click to see detailed images, descriptions, sizes, and reviews.

2. Selecting the Right Size 📏

  • Refer to the Size Guide on each product page.

    Tips:

    • Between sizes? Size up for sneakers/casuals.

    • Sandals or flexible shoes? Choose your usual size.

     

3. Adding Items to Your Cart 🛒

  1. Select size and color.

  2. Click “Add to Cart”.

  3. View your cart by clicking the cart icon.

  4. Remove items with the trash icon.

4. Checkout Process 💳

  1. Click “Proceed to Checkout”.

  2. Enter shipping and billing information.

  3. Select payment method (credit card, PayPal, etc.).

  4. Review and click “Place Order”.

  5. Receive an order confirmation email.

5. Shipping & Delivery 🚚

  • Processing: 1–3 business days.

  • Delivery: 5–10 business days (varies by location).

  • Tracking: You’ll get a tracking number once shipped.

6. Returns & Exchanges 🔄

  • Return or exchange within 30 days of purchase.

  • Shoes must be unworn and in original packaging.

  • Start a return via [Returns & Exchanges Page] or contact support.

7. Product Care 🧼

  • Sneakers & Casual Shoes: Wipe with a damp cloth; avoid machine washing.

  • Leather Footwear: Use leather conditioner to maintain softness and shine.

  • Sandals & Flip-Flops: Rinse with water; air dry.

  • Storage: Cool, dry place; use shoe bags or boxes.

8. Customer Support 📞

9. Tips for a Great Experience ✨

  • Sign up for newsletter → exclusive offers & new arrivals.

  • Follow us on social media → style inspiration & community updates.

  • Leave a review → help others find their perfect pair.

Thank you for choosing SoleVibe International!
Step in with style, comfort, and confidence your perfect pair is waiting.